Privacy Policy

Last updated: 1 September 2025

We value your privacy. This privacy policy explains how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Semporo Ltd: English registered company 16616641

We are the “data controller” of any personal data you provide to us.

2. What Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Job title or role
  • Company name
  • IP address (from website visits)
  • Any other data you provide via contact forms or communications

We do not knowingly collect data from children or sensitive personal data (also known as “special category” data).

3. How We Collect Data

We collect data when:

  • You contact us via our website, email, or phone
  • You sign up to receive updates or newsletters
  • You use our website (cookies, analytics, logs)

4. How We Use Your Data

We use your data to:

  • Respond to your enquiries
  • Provide services or information you request
  • Improve our website and services
  • Comply with legal obligations

We will not sell your personal data or share it with third parties for marketing purposes.

5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following legal bases to process your personal data:

  • Consent – when you’ve given us clear permission
  • Contract – to perform a contract or take steps before entering one
  • Legal obligation – to comply with the law
  • Legitimate interests – when we have a business or commercial reason, unless overridden by your rights

6. How We Store and Protect Your Data

Your data is stored securely on encrypted systems and only accessed by authorised staff.

We retain your data only as long as necessary to fulfil the purposes we collected it for, including for legal or reporting obligations.

7. Your Data Protection Rights

Under UK GDPR, you have rights including:

  • The right to access your data
  • The right to correct or erase your data
  • The right to object to or restrict processing
  • The right to data portability
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at jw@semporo.com.

8. Cookies

Our website may use cookies for functionality and analytics. You can manage your cookie preferences in your browser settings or via our cookie banner (if applicable).

9. Changes to This Policy

We may update this policy from time to time. Please check this page periodically. The most recent update date is shown at the top.